Refund policy

HappyTailOne - Return & Refund Policy
At HappyTailOne, we want you and your pet to be completely satisfied with your
purchase.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days
of delivery.
Please include your order number, photos of the item, and a brief description of the
issue.

We will provide a replacement or refund where appropriate.
Refunds
Approved refunds will be processed to your original payment method within 5–10
business days after inspection.
Non-Returnable Items
- Used products
- Products damaged by misuse
- Personalized or customized products
Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged
or incorrect.

For questions about returns or refunds, please contact us at :
support@happytailone.com